Policies

Contents:


Event
Booking

Alcohol Service

Decorations

Food Surplus

Guest Counts

Rentals

Pricing

Staffing

Changes and
Cancellations



Service charge


Security Deposits

Payment

 

 

 

Event Booking

Events should be booked as early as possible
to enable our staff to exceed your needs and expectations for the upcoming
function and to insure date availability.  Events bookings will be secured upon
receipt of a security deposit

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Decorations

The quoted price does not include decorations
except when noted.  Custom Dining Experiences would be happy to arrange for any
decorations, flowers, or centerpieces etc. you may wish. 

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Guest Counts


Upon booking an event a guest count must be provided.  A guaranteed guest count
must be stated 14 days prior to the event and billing will reflect the actual
number served or the guarantee count, whichever is greater. 

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Pricing

All pricing is based on the following
factors:
  1.       
Price of desired food- Based on client
order
  2.       
Staffing- $18 per hour per service
staff, $20 per hour for kitchen staff
  3.       
Bar set-up – See Beverage Menu for
associated costs
  4.       
Service Charge – An 18% Service Charge
will be added to all events
 
5.       
China and glassware- China and
Glassware is itemized on your contract to meet the needs of the events
and desires of the client.
  6.     Travel –
On those
events located within a 10-mile radius of Bozeman no mileage will be
charged.  All others will incur a $2.25 per mile round trip fee.
  7.       
Equipment rental – Any items that must
be rented to meet service needs will be billed separately and will be
included in the proposal.  These include but    are not
limited to tables, chairs, dividers, tents, etc.
  8.  Miscellaneous
– Because of the unique nature of catering, certain situations may
require additional billing.  These will be specifically addressed in the
proposal.

Because of the volatile
economy associated with meat and produce, price quotes and estimates on menu
items will be honored for 30 days only.  For those events that must be booked
outside of this time frame Custom Dining Experiences reserves the right to
change pricing to reflect the market.  Client will be notified prior to any
change. 

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Changes and Cancellations

We understand that changes are sometimes
necessary and unavoidable.  Therefore, we will do our best to accommodate all
situations.  In most cases, after a proposal has been approved:

     
Any changes to the location, theme, menu, etc will adjust the price accordingly.

     
Any changes to the guest count will affect the price as follows:

1.       
Increase in guest count will increase plate
count and possibly staffing needs.

2.       
Decrease in guest count 14 days or greater will
decrease plate count and possibly staffing.

3.       
Decrease in guest count 14 days or less could
incur partial or full billing depending on purchased food and unrecoverable
labor.


  

Cancellations
with 30 days notice will receive a full refund of security deposit and any
prepayment less $200.  Cancellations received with less than 30 days notice  
will lose security deposit.  Cancellations received less than 14 days prior to
the event are subject to accrued charges due to food and labor cost already
incurred by Custom Dining Experiences. 

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Security Deposits

In order to secure an event, a deposit of 25%
of the total price will be required, of which $200 is non-refundable.  Please
see contract for other payment policies. 

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Alcohol Service

Custom Dining Experiences is licensed to
provide beer and wine to its clients.  While it is not required that you
purchase your beer and wine through us it is recommended in the event of a
potential liability.   Custom Dining is not  however licensed to
sell spirits.    We desire to take away as many of the burdens of
hosting an event as possible, therefore, we are more than happy to arrange
alcohol service through a properly licensed local alcohol caterer, or to provide
staff and set-up to service any alcohol that you provide. 

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Food Surplus

In
compliance with state and local health department guidelines, excess amounts of
food from an event cannot be packaged “to-go” by Custom Dining Experiences.
  
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Rental

All china, tables, linens, trays, etc. will
be rented through Custom Dining Experiences.  In the event of outside rentals,
Custom Dining Experiences accepts no responsibility for lost or broken items,
set up and tear down of rentals, or any delivery or return of rentals.  
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Staffing

Staffing is left solely to the discretion of
Custom Dining Experiences.  The number of staff needed for each event will be
decided by Custom Dining Experiences and will be included in the proposal price.  
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Service charge

A service charge of 18% will be added to all
events.  

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Payment


A 25% deposit will be made at least 30 days prior to said event
to book, final payment is due 14 days prior to event.  Custom Dining Experiences
requires a credit card on file for any unexpected incidentals.
 
Payments may be made in cash, by check made payable to
Custom Dining Experiences, or by M/C, VISA, American Express or Discover

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